Nau mai, haere mai - Welcome to Whaiora
Whaiora Medical Centre
Enrolling with us
Enrolments for our Medical Centre are currently closed. To find a Medical Centre in the Wairarapa please refer to this website: www.compasshealth.org.nz
Whaiora Medical Centre is a choice in healthcare for:
- Masterton Māori and Pacific people and
- Masterton people who have found it difficult to access or afford healthcare.
Our General Practitioners are Dr Pete Morrison, Dr Christiane Schmidt and Dr Iynkaran Pathmanathan (Dr Nathan). Our Nurse Practitioners are Katie Inker and Sherry James. Our Medical Practitioners are supported by Nursing and Administrative staff. Whaiora Medical Centre staff also work closely with our Community Health Workers, Registered Nurses, Social Workers, Health Promoters, and Stop Smoking Coaches.
Our Medical Centre is open Monday - Friday 8.30am – 5.00pm. To make an appointment telephone 06 370 0818 or 0800 494 246.
PLEASE NOTE: During peak times, such as winter colds and flu season, we do have appointments available daily with one of our qualified medical professionals. If you require an urgent appoinment, we will transfer you to speak directly with our oncall Practice Nurse.
Whaiora Medical Centre is closed on Public Holidays.
WHAIORA OPENING HOURS
Whaiora is an essential service. We are here to support you. Throughout the lockdown we are working on reduced hours, as follows:
If you need to talk with us about your health and wellness please call us first on 0800 494 246. We’ll make a plan with you over the phone. We are providing services with reduced staff numbers. Our kaimahi have been spilt into two teams. One team is working on site and one team is working from home.
This is part of our safety plan to ensure our staff and clients remain safe and well.
For emergencies & life threatening situations call 111.
If you require medical care Saturdays, Sundays or Public Holidays, The Wairarapa After Hours Service provide urgent medical care 9am-5pm at Masterton Medical Centre, at the back of the old Hospital, 4 Colombo Road, Masterton. Telephone 06 370 0011.
Unsure if you need a doctor? Ring HEALTHLINE on 0800 611 116 for free advice 24 hours a day. Healthline is a free telephone service available for all New Zealand families. The service is staffed by registered nurses who will assess your health needs, and give information and advice to help you decide on the best level of care.
During the national lockdown we are providing our medical consultations by telehealth (phone or video link) and in some cases by face-to-face consulation. All normal medical fees apply for our enrolled clients for all types of medical consultation.
Enrolled Clients - Low fees for Doctor, Nurse Practitioner and Nurse consultations
|Age||Doctor / Nurse Practitioner (ACC Included)
||Nurse (ACC Included)|
|0 - 13||no cost||no cost|
|14 - 17||$13.00||$12.00|
PLEASE NOTE: Additional charges may apply for a Driver's Medical, longer appointments, materials, and other services. Please ring reception if you have any questions.
Fees are effective as of 1 July 2019.
Making payment easy
We understand that visits to our Medical Centre are often unexpected and it’s not always easy to pay on the day. We offer two payment options:
• pay on the day before your consultation OR
• automatic payments set up at the time of enrolment
Automatic payments are credited to your Whaiora account. The cost of each consultation and any materials will be deducted from your account balance.
To support Whaiora and our local pharmacies, please only order your prescriptions ONE week before you run out. This will help to manage the high demand at this time. Please note that prescription requests will be prioritised based on your health needs.
Repeat prescriptions for certain stable conditions can be requested via our website link here. Alternatively, call our repeat prescription phoneline between 8.30am and 5pm Monday - Friday or via reception between 8.30am and 5pm Monday - Friday.
A minimum of 2 working days notice is required for non urgent repeat prescriptions.
A fee will be charged which is payable before collection.
If you have not seen a Doctor within the last 6 months, you will be required to book a visit with your GP.
|Age||Non Urgent (2 Working Days)||Urgent (within 24 Hours)|
|0 to 13 years||No Cost||No Cost|
The Whaiora Medical Centre offers:
- consultations with a Doctor (GP), Nurse Practitioner or Nurse
- repeat prescriptions for certain stable conditions
- a full nursing service, including:
- guided care – clinics for people with long-term conditions including diabetes, heart disease, asthma and other respiratory problems
- flu vaccinations
- sexual health
- contraceptive advice
- cervical smears
- blood tests